At PigeonBaby.com.au, we are committed to protecting your privacy and complying with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including information collected for SMS and email marketing purposes.

1. Collection of Personal Information: We may collect personal information from you directly or indirectly through our website, forms, surveys, or other means. The types of personal information we collect may include, but are not limited to, your name, contact details, email address, mobile number, and other relevant information required to provide our services.

2. Use of Personal Information: We use the personal information we collect for the following purposes: a. Providing and improving our products and services. b. Communicating with you regarding updates, promotions, and relevant information via SMS and email marketing. c. Responding to your inquiries, feedback, or requests. d. Processing transactions and delivering the requested services. e. Customizing and enhancing your experience on our website. f. Complying with legal obligations and resolving disputes.

3. SMS and Email Marketing: By providing your mobile number and email address, you consent to receive SMS and email marketing communications from PigeonBaby.com.au. These communications may include information about our products, services, promotions, and other relevant updates. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the messages or by contacting us using the details provided at the end of this policy.

4. Disclosure of Personal Information: We may disclose your personal information in the following circumstances: a. With your consent or as necessary to provide the requested services. b. To trusted third-party service providers who assist us in operating our website, delivering services, or conducting SMS and email marketing campaigns. c. When required by law or government authorities. d. In case of a merger, acquisition, or transfer of assets, where personal information may be transferred to the new entity.

5. Security of Personal Information: We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These security measures include but are not limited to firewalls, encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Access, Correction, and Deletion of Personal Information: You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about your personal information, including SMS and email marketing preferences, please contact us using the details provided at the end of this policy.

7. Cookies and Tracking Technologies: We may use cookies and other tracking technologies on our website to enhance your browsing experience and gather usage information. These technologies may collect non-personal information such as your IP address, browser type, and pages visited. You can modify your browser settings to disable cookies, but this may affect your ability to use certain features of our website.

8. Links to Third-Party Websites: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

9. Updates to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, including SMS and email marketing preferences, please contact us using our contact page.

By using our website, providing your personal information, and consenting to SMS and email marketing, you signify your consent to the terms outlined in this Privacy Policy.

Last updated: 13 June 2023